Three Star Organic Pvt Ltd is committed to respecting your privacy and to complying with applicable data protection and privacy laws. If you do submit personal information to Three Star Organic website services for example to order products, services etc., you can be assured that we will use your personal information only to support your continuing relationship with Three Star Organic. No information submitted by a customer will be shared, sold, reused in lists, or be used for any other purpose than to complete a transaction or address a customer service concern. We are providing this Privacy Policy Statement to help you understand how we collect, use and protect your information when you visit Three Star Organic web site and when you generally use our products and services. We wish to help you make informed decisions, so please take a few moments to read the sections below and learn how we may use your personal information. You should read this notice in conjunction with the terms & conditions of use for the Three Star Organic Web site and any separate terms & conditions issued with your specified product/service contract.

Non-personally identifying Information

We endeavor to collect and use your personal information only with your knowledge and consent and typically when you order and subsequently use our products and services, make customer enquiries, register for information or other services, request product information, submit a job application or when you respond to communications from us (such as questionnaires or surveys), the type of personal information we may collect could include your name and postal address, date of birth, gender, telephone and fax numbers, email address, and credit / debit card information; lifestyle and other information collected on registration or through surveys. If you choose to provide us with personal information it will be used in support of the intended purposes stated at the time at which it was collected, and subject to any preferences indicated by you.

Personal Information Collection

We endeavor to collect and use your personal information only with your knowledge and consent and typically when you order and subsequently use our products and services, make customer enquiries, register for information or other services, request product information, submit a job application or when you respond to communications from us (such as questionnaires or surveys), the type of personal information we may collect could include your name and postal address, date of birth, gender, telephone and fax numbers, email address, and credit / debit card information; lifestyle and other information collected on registration or through surveys. If you choose to provide us with personal information it will be used in support of the intended purposes stated at the time at which it was collected, and subject to any preferences indicated by you.

Return Policy

Refunds will be provided only if damaged or poor quality stock being delivered. Produces (fruits/vegetables) delivered to customers can be returned if;

• Damages caused during transportation
• Not satisfied with the quality (rotten/poor quality/mouldy)

The delivery personnel will bring back the returned product to us, and the value of the returned products will be refunded to customer excluding delivery charges. In the event of returning produces (fruits/vegetables) due to the reasons listed above, the customer will be charged only the delivery fee. The customer has to bear the full cost on returns performed due to any other reasons not listed above.